Under our 14-day 'no-quibble' Refunds Policy, we are happy to accept the return of items provided they are returned unworn and in original condition and packaging within 14 days of receipt of goods. Earrings (including matching Tiara, Necklace and Earrings Sets) are excluded from this Refunds Policy for hygiene reasons.
Refunds are not available for tailor-made bespoke JHK Millinery pieces.
We recommend that returned items are sent via a recorded method as we cannot be responsible for items that do not arrive. Refunds of the original purchase price will be processed via the original order payment method (either Debit/Credit Card or PayPal). The cost of returning the item to us is borne by the customer, unless the item is faulty or you have received an incorrect order.
Returns should include the order number, your name and address, and should be addressed to:
Returns Dept, JHK Millinery & Bridal Accessories, Bellfield, Gaybrook, Mullingar, Co. Westmeath
If the product you received is not what you originally ordered, please contact us quoting your order number, your name and address, details of the product and we will arrange to pick up the item and replace it with the correct item.
If you have any questions regarding our refunds policy please email us at firstname.lastname@example.org.